Frequently Asked Questions
Employee Benefits
- WHEN DOES A NEW EMPLOYEE HAVE TO ENROLL IN BENEFITS AND HOW DO I ENROLL?
- I JUST HAD A NEW BABY………HOW DO I ADD HIM/HER TO MY BENEFITS?
- I JUST GOT DIVORCED……..HOW DO I DROP MY SPOUSE FROM MY BENEFITS?
- HOW DO I DETERMINE IF A PARTICULAR DOCTOR OR FACILITY IS COVERED UNDER MY PPO OR EPO PLAN?
- WHY DOES MY DOCTOR’S OFFICE ALWAYS WANT TO VERIFY COVERAGE WHEN I GO THERE, WHEN I HAVE AN ID CARD THAT SHOWS MY COVERAGE?
- WHAT IS “OPEN ENROLLMENT”?
- WHEN IS OPEN ENROLLMENT?
- WHAT IS A “QUALIFYING LIFE EVENT” (QLE)?
- WHAT IS THE DEADLINE TO CHANGE (ENROLL IN OR DROP) HEALTH COVERAGE DUE TO A QLE?
- I WANT TO CHANGE MEDICAL AND/OR DENTAL PLANS……..HOW DO I DO THAT?
- WHAT IS THE RATE FOR “EMPLOYEE ONLY” COVERAGE?
- WHAT IF THE EMPLOYEE IS A 10 MONTH RATHER THAN 12 MONTH EMPLOYEE? HOW ARE BENEFIT PREMIUMS PAID?
- I’VE HAD AN INCREASE OR DECREASE IN MY WORK HOURS…WHAT HAPPENS TO MY BENEFIT PAYROLL DEDUCTIONS?
- WHEN WILL THE EMPLOYEE RECEIVE THEIR MEDICAL ID CARDS?
- HOW LONG WILL MY CHILD DEPENDENT BE COVERED?
- WHAT ARE “VOLUNTARY PRODUCTS”?
- HOW ARE VOLUNTARY PRODUCTS PREMIUMS PAID?
- WHAT IS A FLEXIBLE SPENDING ARRANGEMENT?
- WHAT IS “VEBA”?
- WHAT IS A “DEDUCTIBLE” AND HOW LONG DOES IT COMPARE TO A “CO-PAYMENT”?
- WHAT IS MEANT BY “OUT-OF-POCKET MAXIMUM"?
- I’M ON A LEAVE OF ABSENCE…HOW DO I PAY FOR MY BENEFITS WHILE I’M NOT WORKING?
- I’VE RETIRED OR I’M GOING TO RETIRE SOON…WHAT DO I NEED TO DO TO CONTINUE MY BENEFITS?
- I’M RESIGNING…HOW DO I CONTINUE MY BENEFITS ON COBRA?
- WHO DO I CALL TO FILE A DISABILITY CLAIM?
- HOW DO I FILE A LIFE INSURANCE CLAIM?
- I WANT TO CHANGE MY BENEFICIARY ON MY LIFE INSURANCE…HOW DO I DO THAT?
- WHY WON'T THE DISTRICT CONTRIBUTE MORE TO MY MEDICAL PLAN, IF MY SPOUSE AND I ARE BOTH EMPLOYEES OF THE DISTRICT, AND ONE OF US IS WAIVING BENEFITS?
WHEN DOES A NEW EMPLOYEE HAVE TO ENROLL IN BENEFITS AND HOW DO I ENROLL?
I JUST HAD A NEW BABY………HOW DO I ADD HIM/HER TO MY BENEFITS?
I JUST GOT DIVORCED……..HOW DO I DROP MY SPOUSE FROM MY BENEFITS?
HOW DO I DETERMINE IF A PARTICULAR DOCTOR OR FACILITY IS COVERED UNDER MY PPO OR EPO PLAN?
WHY DOES MY DOCTOR’S OFFICE ALWAYS WANT TO VERIFY COVERAGE WHEN I GO THERE, WHEN I HAVE AN ID CARD THAT SHOWS MY COVERAGE?
WHAT IS “OPEN ENROLLMENT”?
WHEN IS OPEN ENROLLMENT?
WHAT IS A “QUALIFYING LIFE EVENT” (QLE)?
WHAT IS THE DEADLINE TO CHANGE (ENROLL IN OR DROP) HEALTH COVERAGE DUE TO A QLE?
I WANT TO CHANGE MEDICAL AND/OR DENTAL PLANS……..HOW DO I DO THAT?
WHAT IS THE RATE FOR “EMPLOYEE ONLY” COVERAGE?
WHAT IF THE EMPLOYEE IS A 10 MONTH RATHER THAN 12 MONTH EMPLOYEE? HOW ARE BENEFIT PREMIUMS PAID?
I’VE HAD AN INCREASE OR DECREASE IN MY WORK HOURS…WHAT HAPPENS TO MY BENEFIT PAYROLL DEDUCTIONS?
WHEN WILL THE EMPLOYEE RECEIVE THEIR MEDICAL ID CARDS?
HOW LONG WILL MY CHILD DEPENDENT BE COVERED?
WHAT ARE “VOLUNTARY PRODUCTS”?
HOW ARE VOLUNTARY PRODUCTS PREMIUMS PAID?
WHAT IS A FLEXIBLE SPENDING ARRANGEMENT?
WHAT IS “VEBA”?
WHAT IS A “DEDUCTIBLE” AND HOW LONG DOES IT COMPARE TO A “CO-PAYMENT”?
WHAT IS MEANT BY “OUT-OF-POCKET MAXIMUM"?
I’M ON A LEAVE OF ABSENCE…HOW DO I PAY FOR MY BENEFITS WHILE I’M NOT WORKING?
I’VE RETIRED OR I’M GOING TO RETIRE SOON…WHAT DO I NEED TO DO TO CONTINUE MY BENEFITS?
I’M RESIGNING…HOW DO I CONTINUE MY BENEFITS ON COBRA?
WHO DO I CALL TO FILE A DISABILITY CLAIM?
HOW DO I FILE A LIFE INSURANCE CLAIM?
I WANT TO CHANGE MY BENEFICIARY ON MY LIFE INSURANCE…HOW DO I DO THAT?
WHY WON'T THE DISTRICT CONTRIBUTE MORE TO MY MEDICAL PLAN, IF MY SPOUSE AND I ARE BOTH EMPLOYEES OF THE DISTRICT, AND ONE OF US IS WAIVING BENEFITS?
Workers’ Compensation
- WHAT IS WORKERS' COMPENSATION?
- WHO IS COVERED UNDER THE DISTRICT'S WORKERS' COMPENSATION?
- WHAT DO I DO IF I'M INJURED AT WORK?
- WHAT IF I DON'T FEEL THE NEED FOR MEDICAL TREATMENT?
- WILL I GET FIRED FOR FILING A WORKERS' COMPENSATION CLAIM?
- WHAT IF I HAVE WORK RESTRICTIONS?
- WHAT IF I'M TAKEN OFF WORK? DO I HAVE TO USE MY SICK LEAVE? WHAT IF I DON'T HAVE SICK LEAVE?
- AM I ABLE TO GO TO MY OWN DOCTOR FOR A WORK RELATED INJURY?
- SHOULD I GET AN ATTORNEY WHEN I HAVE A WORK COMP CLAIM? DO I NEED AN ATTORNEY?
- DO I HAVE TO PAY FOR TREATMENT OR PRESCRIPTIONS, OR ARE THERE ANY CO-PAYS OR DEDUCTIBLES?
WHAT IS WORKERS' COMPENSATION?
WHO IS COVERED UNDER THE DISTRICT'S WORKERS' COMPENSATION?
WHAT DO I DO IF I'M INJURED AT WORK?
WHAT IF I DON'T FEEL THE NEED FOR MEDICAL TREATMENT?
WILL I GET FIRED FOR FILING A WORKERS' COMPENSATION CLAIM?
WHAT IF I HAVE WORK RESTRICTIONS?
WHAT IF I'M TAKEN OFF WORK? DO I HAVE TO USE MY SICK LEAVE? WHAT IF I DON'T HAVE SICK LEAVE?
AM I ABLE TO GO TO MY OWN DOCTOR FOR A WORK RELATED INJURY?
SHOULD I GET AN ATTORNEY WHEN I HAVE A WORK COMP CLAIM? DO I NEED AN ATTORNEY?
DO I HAVE TO PAY FOR TREATMENT OR PRESCRIPTIONS, OR ARE THERE ANY CO-PAYS OR DEDUCTIBLES?
Risk Management
- A GROUP OR TEAM AT OUR SCHOOL IS ATTENDING AN EVENT, AND THE HOST IS REQUIRING A "CERTIFICATE OF INSURANCE." HOW DO I GET A CERTIFICATE OF INSURANCE?
- OUR SITE OR DEPARTMENT EXPERIENCED PROPERTY DAMAGE (E.G., FIRE, VANDALISM) OR THEFT. HOW DO WE GET THE REPAIR OR REPLACEMENT PAID FOR?
- A STUDENT WAS INJURED ON CAMPUS, AND PARENT WANTS TO BE REIMBURSED FOR MEDICAL EXPENSES OR CLAIM DAMAGES. HOW DO THEY DO THAT?
- A PARENT/VISITOR WAS INJURED ON CAMPUS AND WANTS TO BE REIMBURSED FOR MEDICAL EXPENSES OR CLAIM DAMAGES. HOW DO THEY DO THAT?
- A THIRD PARTY (I.E., NOT THE SITE/DEPT) EXPERIENCED PROPERTY DAMAGE (E.G., AUTO ACCIDENT) AND CLAIM THE DISTRICT IS RESPONSIBLE. WHAT DO THEY DO?